In addition to docs and knowledge engineering, have a background that includes experience in adult education and HR. I’ve helped some of the most successful startups work through their growing pains and enter their golden era. Full time or on an hourly basis, I can find a solution that fits your team’s unique needs. In my spare time, I write creatively, and have been published in a number of literary journals and magazines. I am *always* querying.
Hi, I’m Lisa — a docs, tech writing, and knowledge strategist
I craft technical documentation and training for startups and their customers, and manage internal knowledge to empower small teams to thrive. I’m based in Philadelphia.
Knowledge Management
Get that information out of your overworked first hire’s head and into a centralized knowledgebase for all employees to use.
Technical Documentation
Let me break down how your product works, simply, for both novice and power users, in a way that allows asynchronous support.
Training & Edu Design
Customers? Employees? Partners? I can train them all on the particulars of your product and organization from any perspective.