On Slack Emoji Mementos 💅
When we leave one job and go to another, we take the things we’ve learned with us, transferring the knowledge onward. In tech, that transference includes Slack emojis. As a … Continue readingOn Slack Emoji Mementos 💅
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What’s in a Name: Employee Titles and Startup Hierarchy 🪜
Flat as a Board 🪵 In 2013, e-retailer Zappos famously adopted a flat org structure called Holacracy, which eliminated managers and job titles. Everyone was equal. Everyone was on the same … Continue readingWhat’s in a Name: Employee Titles and Startup Hierarchy 🪜
User Documentation – The Scalable Way to Satisfy Customers 📈
At my first company, we had a gong. Nobody was sure exactly where it came from, but it showed up in the office one day with some badly watered house … Continue readingUser Documentation – The Scalable Way to Satisfy Customers 📈
On Tracking Personal Achievements: Advice For Young Professionals 🎓
My first job other than teaching was at a data analytics startup. I knew nothing about the private sector, let alone tech. Over my five year tenure there, I had … Continue readingOn Tracking Personal Achievements: Advice For Young Professionals 🎓
Assessment Isn’t a Dirty Word 🚫
Employees hear ‘assessment’ and associate it with the tests they endured in school. It’s important to break that association, either by renaming the term itself or explaining why you’re implementing … Continue readingAssessment Isn’t a Dirty Word 🚫
Mission, Vision, and Other Buzzwordy Guiding Statements 📣
Talk to anyone who’s worked at a company that has gone through the process of identifying its vision and mission, and I can nearly guarantee that at some point you’ll … Continue readingMission, Vision, and Other Buzzwordy Guiding Statements 📣
On Documentation, Jargon, and Rick and Morty 🥒
The adult swim cartoon Rick and Morty has a running gag about a tool called a plumbus. I’ll spare you a full 360 image of the plumbus, as the other … Continue readingOn Documentation, Jargon, and Rick and Morty 🥒
Onboarding: Not Just For Customers 👋
Onboarding is a Funny Word To some people in tech, it’s automatically associated with customers, the people who use your product. To anyone in People Ops or HR, it’s a … Continue readingOnboarding: Not Just For Customers 👋
Slack Is NOT a Proper Knowledge Base – No Matter How Much They Say It Is 🙅♀️
This week, I sat in on a webinar hosted by Slack where they stated multiple times that Slack is a knowledge base. Using Slack as your knowledge base (KB) is … Continue readingSlack Is NOT a Proper Knowledge Base – No Matter How Much They Say It Is 🙅♀️