An investment in knowledge pays the best interest – Benjamin Franklin
Documentation & Knowledge Strategist | Learning & Training Evangelist | Third generation Philadelphian
I’m Lisa, a knowledge, documentation and learning guru with adjacent skills in human resources and startup scaling. I build thoughtful, custom learner-centered training and technical documentation with competence and engagement always top of mind. I believe in the power of docs to make concepts accessible for every learner and customer, not just subject matter experts (SMEs). ➡️ Click through the tabs at the top of this page to view my portfolio.
Or, drop me a line. I’d love to hear from you.
Some of my specialties include:
- Technical documentation
- Customer enablement
- Instructional design
- Employee onboarding
- Product guides (physical and software)
- LMS and KMS design and management
- Knowledge needs assessments
- Learning experience design (LX)
- Leadership and manager training
- Training of trainers
- Workforce up-skilling and re-skilling
- Remote curriculum design and delivery
- In-person curriculum design and delivery
- Educational event planning
- Standards-based STEM enrichment